We're here to help
Questions about AetherMAIL, your account, or billing? Reach our team directly — we typically reply within one business day.
Customer support
Already using AetherMAIL? We'll help you get unstuck.
demos@abaone.org
Billing & cancellations
Questions about your trial, plan, refund, or cancellation?
demos@abaone.org
Sales & demos
Want to see the suite or find the right plan?
demos@abaone.org
Common questions
How do I get support?
Email demos@abaone.org with your question or account details. We typically reply within one business day.
How do I cancel my subscription?
You can cancel anytime by emailing us or from your account billing settings, where available. Your plan stays active until the end of the current billing period, and you won't be charged again. See our Cancellation Policy.
What happens after I start a free trial?
Your 7-day free trial starts immediately. A card is required to begin, but you aren't charged during the trial, and you can cancel anytime before it ends.
Can I get a refund?
Monthly fees are generally non-refundable since you can cancel anytime to prevent future charges, but if you were charged in error or hit a genuine problem, email us within 14 days and we'll review it in good faith. See our Refund Policy.
Where can I learn more about AetherMAIL?
Visit the AetherMAIL product page for features, deliverability, pricing, and the full FAQ.